Privacy Policy

1. Introduction

Trade Container ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our European container transport platform.

2. Information We Collect

2.1 Account Information

When you register, we collect:

• Company name and registration details
• Contact information (email, phone number)
• Business address
• Tax identification numbers (CUI/VAT)
• KYC verification documents

2.2 Platform Usage Data

• Shipment details and transport requests
• Communication between users
• Transaction history and subscription data
• Ratings and reviews
• Login activity and IP addresses

2.3 Technical Information

• Browser type and version
• Device information
• Operating system
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide and maintain our platform services
• Process subscriptions and payments
• Verify user identity and prevent fraud
• Facilitate communication between transporters and clients
• Send service updates and notifications
• Improve platform functionality and user experience
• Comply with legal obligations
• Resolve disputes and enforce our Terms

4. Information Sharing

We share your information only in these circumstances:

4.1 With Other Users

When you post a shipment or submit an offer, relevant business information (company name, contact details, ratings) is visible to potential partners on the platform.

4.2 Service Providers

We use trusted third-party services for payment processing (Stripe), hosting (Vercel), database (Supabase), and analytics. These providers have access only to information necessary for their services.

4.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, safety, or property.

4.4 Business Transfers

In case of merger, acquisition, or sale of assets, user information may be transferred to the new entity.

5. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Encrypted data storage
• Regular security audits
• Access controls and authentication
• Secure payment processing via Stripe

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights (GDPR)

Under EU data protection law, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Object: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent for data processing

To exercise these rights, contact us at info@trade-container.com

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, dispute resolution, and fraud prevention purposes, typically for 7 years as required by tax and commercial law.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze platform usage
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may limit platform functionality.

9. International Data Transfers

Your data may be processed in countries outside the EU. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification. The "Last updated" date at the top indicates when changes were made.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

You also have the right to lodge a complaint with your local data protection authority.